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Responsible Gaming Information

Last updated: February 2026

Important: ZenVora Club is a social entertainment platform. All activities use virtual credits with no real monetary value. However, we take responsible gaming seriously and want to ensure all users have a safe and positive experience.

1. Our Commitment to Responsible Gaming

At ZenVora Club, we are dedicated to promoting responsible gaming practices. We believe that gaming should be enjoyable, entertaining, and conducted in a safe environment. Our platform is designed with features and resources to help users maintain control of their gaming habits.

Age Restriction

ZenVora Club is strictly for users aged 18 and over. By accessing and using our platform, you confirm that you meet this age requirement. We do not knowingly collect information from or allow participation by individuals under the age of 18.

2. Recognising Problem Gaming Behaviour

It's important to be aware of the warning signs that gaming may be becoming a problem. Ask yourself these questions:

If you answered yes to several of these questions, you may be developing problematic gaming habits. We encourage you to seek help and support.

3. Tips for Safe and Healthy Gaming

Follow these guidelines to ensure your gaming remains fun and doesn't interfere with your life:

  1. Set Time Limits: Decide in advance how long you want to play and stick to that limit. Use timers or alarms if helpful.
  2. Take Regular Breaks: Step away from the screen every 30-60 minutes. Stretch, walk around, and rest your eyes.
  3. Maintain Balance: Gaming should be one of many activities you enjoy. Make time for exercise, social activities, work, and other hobbies.
  4. Don't Use Gaming as an Escape: If you're feeling stressed, anxious, or depressed, seek healthier coping strategies. Talk to friends, family, or a mental health professional.
  5. Be Honest: Talk openly with friends and family about your gaming habits. Secrecy can be a warning sign of a problem.
  6. Understand the Game: Remember that all outcomes are determined by chance. There's no strategy to guarantee wins.
  7. Know When to Stop: If gaming is no longer fun or is causing problems in your life, it's time to stop or seek help.
  8. Protect Children: Keep gaming platforms away from children and educate them about the importance of age restrictions.

4. Self-Assessment Tools

If you're concerned about your gaming habits, consider using self-assessment tools provided by gambling support organisations. These tools can help you evaluate whether your gaming behaviour might be problematic.

Questions to Consider:

5. Self-Exclusion and Taking a Break

If you need to take a break from gaming, you can easily manage your account:

GAMSTOP Self-Exclusion Scheme

If you're in the UK and concerned about gambling, you can sign up for GAMSTOP, a free service that allows you to self-exclude from all online gambling sites licensed in Great Britain for a period of your choosing.

Visit www.gamstop.co.uk to register.

6. Support and Help Organisations

If you or someone you know is struggling with gaming or gambling problems, help is available. The following organisations provide free, confidential support:

GamStop

Free national self-exclusion scheme for online gambling in Great Britain.

Website: www.gamstop.co.uk

GamCare

Leading provider of information, advice, support and free counselling for anyone affected by problem gambling.

Website: www.gamcare.org.uk

Helpline: 0808 8020 133 (free and confidential)

Live Chat: Available on their website

BeGambleAware

Independent charity providing information, advice and support about gambling and problem gambling.

Website: www.begambleaware.org

National Gambling Helpline: 0808 8020 133

Gambling Therapy

Free, confidential online support for anyone affected by problem gambling, available in multiple languages.

Website: www.gamblingtherapy.org

Gordon Moody Association

Provides residential and online treatment for people with severe gambling problems.

Website: www.gordonmoody.org.uk

Phone: 01384 241 292

Gamblers Anonymous

Fellowship of men and women who share their experiences to help each other recover from gambling addiction.

Website: www.gamblersanonymous.org.uk

7. Support for Family and Friends

Problem gaming doesn't just affect the individual – it can impact family members and friends too. If you're concerned about someone else's gaming behaviour:

Gam-Anon

Gam-Anon provides support for family and friends affected by someone else's gambling problem.

Website: www.gamanon.org.uk

8. Privacy and Confidentiality

We respect your privacy. All gaming data is stored locally on your device and is not shared with any third parties. You can delete your data at any time by clearing your browser's local storage.

When contacting support organisations, your conversations are confidential and you don't have to give your real name if you don't want to.

9. Education and Awareness

Understanding how gaming works can help you make informed decisions:

10. Young People and Gaming

Gaming platforms should never be accessed by anyone under 18. Parents and guardians should:

11. Our Policies

ZenVora Club is committed to:

12. Further Information

For more information about responsible gaming, gambling problems, and available support services, please visit:

Remember: If you or someone you know is experiencing problems related to gaming or gambling, help is available. Don't hesitate to reach out to the support organisations listed above. Recovery is possible, and you don't have to face it alone.

Contact Us: If you have any questions about responsible gaming or our policies, please contact us at support@zenvoraclub.com